Day 2 - Contextual Design
Contextual design is like the basic "UX process" but rather than being based in assumptions, it based in proper data. It allows designers to have evidence and reasons behind designs and provides opportunities to collaborate. As the book "universal methods of design" states, contextual design is "anchored in customer data and feels less like design...
What I Learned:
While I read through this method, it seemed to me like it was the basic process of research, brainstorm, ideate, design, test. That said, the chapter gave me more insight into the areas. For example, "interpretation sessions" are like debriefing sessions but it is a time to allow everyone to "...apply their multidisciplinary perspective when analyzing user data." Maybe I'm way off here but this stood out to me as a time to include other teams so that there is variety in interpretation.
To practice this method, with the limited time I had, I used the example in the book to plan out process steps for a project that was based around creating an electronic tablet based restaurant menu. I imagined what I would be doing in each step and set goals for each area. Some parts of the flow I changed completely, others I kept in. This practice also helped me to determine the scope of the project and provided a base for me to be more specific with steps later on in planning.